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Written by an IOC who has successfully maneuvered through the outsourcing process, Outsourcing: A CIO & S; s Perspective meets realistic expectations and frequently asked questions on IT outsourcing, while revising its advantages and disadvantages . This text identifies the key elements that can be used to assess the feasibility of securing a profitable and manageable outsourcing agreement. It provides a convincing case that, even if the final decision is not to outsource, the result of the process will identify potential opportunities for business improvement.
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